reimagine engagement and accelerate financial outcome with next gen AI solutions

Artificial Intelligence
in Financial Services

 

With the pandemic situation due to COVID-19 – AI is the future for sustainable growth with the potential it possesses with advanced data analytics, and automation of processes with RPA tools has become mandatory in banking organizations.

BANKING AI APPLICATIONS

Implementation of Artificial Intelligence combined with machine learning techniques, will aid the banks to build and strengthen customer relationships, and thereby expand their market share, and overall to compete and win new business while adhering to regulatory requirements, and fighting financial crime.

SALES ACCELERATION

The pandemic situation has forced many a companies to close down and some are still finding it hard to survive with declining sales conversions. Our voice based AI solution is equipped with state of art sales acceleration techniques to ensure that no customer is left out at any stage of the sales process

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FRAUD DETECTION

With currencies becoming digital , the age of transacting electronically is the new normal. So are hosts of electronic frauds seen surfacing, as a flip side to becoming digital. To curb this fraud, AI is playing a crucial role for banks in terms of fraud detection, fraud modeling, curbing financial losses for banks, risks mitigation etc.

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PREDICTIVE ANALYTICS

Banks can utilise predictive models for retention of customers, risk modelling, electronic trading, up sell/cross sell & various other solutions. Predictive engines can also make suggestions based on a user’s financial goals, and so forth accurately model and provide solutions for future financial needs.

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Voice Automation for Sales & Marketing

AI powered Call Tracking

Have AI analyze each conversation for Insights and filter conversations by spoken words and drill down to evaluate lead quality, call experience, and outcome.

Lead Response Automation

AI based retry logic as to when to dial a lead, how many times to attempt a lead, what time of day to attempt a call

AI ecommerce Chatbot

Customer Service

CHATBOTS

Improve your customer experience with our AI powered conversational chatbot solution. its an easy-to-use chatbot creation platform to enhance CX and drive ROI at every stage of the customer lifecycle

CALL ROUTING

Provide quick and accurate support in your call centre with predictive routing. Determine caller intent with AI powered call routing & Natural Language for better customer experiences.


Streamline Core Banking Processes with RPA

ACCURACY

Omission of human error related issues which reduces the time and costs associated with correcting human errors

REGULATORY COMPLIANCE

Use intelligent technology instead of manual effort to reduce compliance backlogs

INCREASED OPERATIONAL EFFICIENCY

Significantly reduce operational costs & processing time using Bots to automate tasks delivering speed & accuracy

ENHANCE CUSTOMER EXPERIENCE

Optimise & automate processes to deliver improved, consistent & engaging customer experiences across different channels.

BUSINESS GROWTH WITH LEGACY DATA

Combine essential legacy & new data into one system to create faster and more insightful reports to help grow business.

TRANSFORMING BANKING WITH SMART AUTOMATION

The banking sector is in a state of evolution and is seen to be growing exponentially over the past few years with the implementation RPA and AI that creates tremendous opportunity for banks to apply automation to a wide range of their top priorities like improved customer satisfaction, efficient operations, fraud detection etc.

The transition from legacy systems to innovative solutions hasn’t always been an easy one. From data science expertise to BI, AI and beyond, FuturisitiQ Solutions is here to help tackle banking industry challenges and embrace digital transformation.

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Automation Roadmap

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Let’s work towards building a future-ready enterprise

info@futuristiqsolutions.com 

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