This wonderful client of ours providing services in the Electrical market approached us with a common problem which many SMEs in this era are facing. Unless your company happens to be a monopoly in the market most companies face serious tough competition from their competitors. So the distinguishing factors are minute and it’s these minor factors and decisions which helps you to move ahead of your competitors. During earlier days the business competition wasn’t this fierce as now and everyone was getting their target business from their regular customer. Now, the situation has changed and for one business to survive and win over the market they should have their data organized and worked out meticulously. Document management is one such minute factor which needs to be handled with utmost care and can prove to be the winning factor. Our client had issues with managing documents and recording them, recording the enquiries and quotes, taking care of contract documents and so on.